PT People Privacy Policy

Effective Date: April 1, 2024

PT People (“we,” “us,” or “our”) is dedicated to protecting the privacy of our global community of users (“you” or “your”), including personal trainers, gym owners, and individuals seeking fitness services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access and use our website, http://ptpeople.com/ (the “Website”), and our related services (collectively, the “Services”).

1. Information We Collect

We collect various types of information to provide and enhance our Services:

• Personal Information:
  
  • This includes data that identifies you, such as your full name, email address, phone number, physical address (including city, region, and country), professional qualifications, certifications, photographs, and any other information you voluntarily provide in your profile or during interactions with our Services.   
  • For personal trainers and gym owners: This may also include business details, service offerings, pricing, and availability.
• Usage Data:
  
  • We gather information about your interactions with our Website, such as page views, search queries, service usage, timestamps, and IP addresses.
• Device Information:
  
  • We collect data about the devices you use to access our Services, including device type, operating system, browser type, and unique device identifiers.
• Location Data:
  
  • With your consent, we may collect location data to provide location-based services, such as finding nearby personal trainers or gyms.
• Information from Third-Party Sources:
  
  • We may receive information about you from third-party platforms, including social media networks or public databases, where you have authorized such sharing.
• Payment Information:
  
  • When processing payments, we work with third party payment providers. We do not store full credit card numbers.
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2. How We Use Your Information

We use your information for the following purposes:

• Service Provision:
  
  • To operate and maintain the Website and Services, including facilitating connections between personal trainers, gym owners, and users.
  • To create and maintain your profile.
  • To process bookings and transactions.
• Communication:
  
  • To communicate with you regarding your account, inquiries, updates, and support.
  • To send notifications related to your activities on the platform.
• Personalization and Improvement:
  
  • To personalize your experience, tailor content, and provide relevant recommendations.
  • To analyze usage patterns and improve the functionality and performance of our Services.
• Marketing and Promotions:
  
  • To send promotional materials and marketing communications (with your consent, where required).
• Legal Compliance:
  
  • To comply with applicable laws, regulations, and legal processes.   
  • To protect our rights and the rights of our users.
• Safety and Security:
  
  • To prevent fraud, abuse, and ensure the safety of our platform.
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3. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers:
  
  • With third-party service providers who assist us in operating our Services, such as hosting, payment processing, and analytics. These providers are bound by confidentiality agreements.   
• Public Profiles:
  
  • Information you choose to include in your public profile (e.g., name, qualifications, services offered) will be visible to other users.
• Legal Requirements:
  
  • When required by law or in response to valid legal requests.
• Business Transfers:
  
  • In connection with a merger, acquisition, or sale of assets.
• With user consent:
  
  • When the user has given consent to share the information.
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4. Your Choices and Rights

You have the following rights regarding your information:

• Access and Correction:
  
  • You can access and update your personal information through your account settings or by contacting us.   
• Opt-Out:
  
  • You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us.   
• Data Deletion:
  
  • You can request the deletion of your personal information, subject to legal and contractual obligations.  
• Data Portability:
  
  • You may request to receive your data in a commonly used format.  
• Withdraw Consent:
  
  • Where we rely on consent to process your data, you can withdraw your consent at any time.
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5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As a global platform, your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. We take appropriate measures to ensure your data is protected in accordance with this policy.   

7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on our Website and update the “Effective Date.” We encourage you to review this policy periodically.   

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@ptpeople.com
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10. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and PT People regarding the collection, use, and disclosure of your information in connection with your use of our Services, and supersedes any prior agreements.